Frictionless Guest App: Mastering Online Reviews with Marco DiDomizio of Inn Advisors and Dan Clark with the Inn of the Turquoise Bear
Thank you to Steve Short of Frictionless Guest App for an insightful conversation on how to master guest online reviews – getting these properties to top ranked status in the US and globally!
Click here to listen to the full podcast interview
Online reviews can make or break a guest’s decision to book, and how you manage them matters more than ever.
Marco DiDomizio, former owner of Candleberry Inn and Broker and Consultant with Inn Advisors, and Dan Clark, owner of the Inn of the Turquoise Bear, share how innkeepers can turn reviews into a powerful marketing tool to build their brands and increase bookings.
Drawing from their 2025 ALP Conference presentation, they offer smart tips on earning better reviews, managing negative feedback, and focusing on the platforms that matter most.
We are very thankful to Marco and Dan for sharing their insights with us. You can learn more about Inn Advisors at innadvisors.com and the Inn of the Turquoise Bear at turquoisebear.com.